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Flooring



Q. How do I get a Free In-Home Estimate?

A. Click Book Online at RestoreAssistFlooring.com/Book and select your service, click Book It and select the date and time that works for you, fill out your info. Or, if you prefer, call or text us at 949-562-8310 and we will set an appointment for you that suits your schedule. We will send a confirmation and remind you of your appointment.



Q. Where are you located? Do you have a showroom?

A. We are a mobile flooring concierge. You can view flooring and window treatment products in the comfort of your own home. We can tailor your experience by personally assisting you to choose your color scheme and have samples for any color and type of product you desire. RestoreAssist can personally bring samples to your home so you can select your perfect flooring or window treatment, free of charge. We also have showrooms where you can directly select multiple stone or countertop options, or design your kitchen or bathroom remodel for free. The showrooms are not open to the public but we can refer you and help you set an appointment to visit us in Placentia, Irvine, No. Hollywood, Santa Fe Springs, Oxnard or No. San Diego(Vista). Free design assistance is available in each showroom location.



Q. What areas do you service?

A. RestoreAssist Flooring Solution services most areas in Southern California with our flooring and window treatment concierge and carpet cleaning services. We also can find discounted flooring for anyone in the 48 contiguous states.



Q. Are your installers, licensed, bonded and insured?

A. Yes RestoreAssist's flooring and window treatment installations are through Empire Today and we refer you to licensed, bonded and insured installers.



Q. Can I get a referral fee for referring someone?

A. Yes! Once the person referred to RestoreAssist has purchased we will send you 10% of any profit up to a $100 Visa gift card* for purchases over $1,000 only. There is no limit to the number of referral fees you can receive. For carpet cleaning referrals you can earn one free cleaning for every 5 referrals that purchase carpet cleaning. *cards are sent quarterly



Q.  What kind of payments do you accept?

A. When purchasing directly from RestoreAssist, we invoice via email or text and give you the options for credit cards, ACH Check. We also accept money orders or cashier checks. Sorry we do not accept personal checks. If you prefer we offer financing for most credit scenarios.



Q. Do you restore/refinish/stain hardwood flooring?

A. Yes in Orange County.



Q. Why should I use RestoreAssist?

A. We offer a concierge service that is unparalleled. It is like having a personal assistant to handle your flooring. We will measure for free (most companies charge a fee). We will hunt high and low to find the product you desire at the best price. We bring the flooring and window treatment samples to your doorstep. For stone, countertops, bathroom and kitchen remodels, you can visit our showrooms in Southern California and accommodate your schedule. Our installers are bar none. Our installations are speedy but expert. RestoreAssist attends your installation acting as your liason and are on hand should any issues or needs arrive during your installation. We offer carpet cleaning that actually cleans your carpets in a kind non abrasive way. Our hot water extraction method dries within hours versus days. We talk to you about your particular cleaning needs and soilage/stains and if your carpet has permanent damage. We advise you if the damage or stains will not come out and why. We do not upsell you. If you do decide to replace your carpet within 6 months we credit you your carpet cleaning toward the purchase of the carpet. We do our very best to provide superior customer service. We want a satisfied customer, every time for every type of job. If you are not happy, we are not happy and we will go above and beyond to insure your experience meets your satisfaction.



Carpet Cleaning

Q. What kind of carpet cleaners do the companies you refer to use and why should we use them?

A. They use commercial grade portable machines and have the option of truck mounted portable machines or truck mounted cleaning. Our drying time is 12 to 24 hours and stains do not soak thru to the padding only to reappear. Our machines use hot water extraction (allergy friendly) and heat to 120 degrees as water turns to steam at 121 degrees. And of course our clean experienced service technicians make all the difference in the quality of how your carpets are cleaned and the ability to remove your carpet stains from pets, or liquids. They also know when the carpet is permanently damaged and will be upfront about our abilities to correct the issue.



Q. How do I get a Free In-Home Estimate?

A. Click Book Online at RestoreAssistFlooring.com/Book and select your service, click Book It and select the date and time that works for you, fill out your info. Or, if you prefer, call or text us at 949-562-8310 and we will set an appointment for you that suits your schedule. We will send a confirmation and remind you of your appointment.



Q. Where are you located? Do you have a showroom?

A. We are a mobile flooring concierge. You can view flooring and window treatment products in the comfort of your own home. We can tailor your experience by personally assisting you to choose your color scheme and have samples for any color and type of product you desire. RestoreAssist can personally bring samples to your home so you can select your perfect flooring or window treatment, free of charge. We also have showrooms where you can directly select multiple stone or countertop options, or design your kitchen or bathroom remodel for free. The showrooms are not open to the public but we can refer you and help you set an appointment to visit us in Placentia, Irvine, No. Hollywood, Santa Fe Springs, Oxnard or No. San Diego(Vista). Free design assistance is available in each showroom location.



Q. What areas do you service?

A. RestoreAssist Flooring Solution services most areas in Southern California with our flooring and window treatment concierge and carpet cleaning services. We also can find discounted flooring for anyone in the 48 contiguous states.



Q. Can I get a referral fee for referring someone?

A. Yes! Once the person referred to RestoreAssist has purchased we will send you 10% of any profit up to a $100 Visa gift card* for purchases over $1,000 only. There is no limit to the number of referral fees you can receive. For carpet cleaning referrals you can earn one free cleaning for every 5 referrals that purchase carpet cleaning. *cards are sent quarterly



Q.  What kind of payments do you accept?

A. When purchasing directly from RestoreAssist, we invoice via email or text and give you the options for credit cards, ACH Check. We also accept money orders or cashier checks. Sorry we do not accept personal checks. If you prefer we offer financing for most credit scenarios.



Q. Why should I use RestoreAssist?

A. We offer a concierge service that is unparalleled. It is like having a personal assistant to handle your flooring. We will measure for free (most companies charge a fee). We will hunt high and low to find the product you desire at the best price. We bring the flooring and window treatment samples to your doorstep. For stone, countertops, bathroom and kitchen remodels, you can visit our showrooms in Southern California and accommodate your schedule. Our installers are bar none. Our installations are speedy but expert. RestoreAssist attends your installation acting as your liason and are on hand should any issues or needs arrive during your installation. We offer carpet cleaning that actually cleans your carpets in a kind non abrasive way. Our hot water extraction method dries within hours versus days. We talk to you about your particular cleaning needs and soilage/stains and if your carpet has permanent damage. We advise you if the damage or stains will not come out and why. We do not upsell you. If you do decide to replace your carpet within 6 months we credit you your carpet cleaning toward the purchase of the carpet. We do our very best to provide superior customer service. We want a satisfied customer, every time for every type of job. If you are not happy, we are not happy and we will go above and beyond to insure your experience meets your satisfaction.



Referrals for renovation, design, painting and handymen

Q. Do you do bathroom and kitchen remodeling?

A. Yes we refer to the best remodelers we can find. Our list is constantly updated and our selection process is so stringent sometimes no companies/people in the area make the list. Just ask



Q. Do you offer design consultations?

A. Yes, each showroom offers free design consultations.



Q. Can I also purchase cabinets, countertops, backsplashes and hardware at your showrooms?

A. Yes! We have a variety of options in our stores and if it is not there, our sales manager will locate the products for you.



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